Who we are: Gather Voices, Inc. ("GV") provides a platform where organizations (our Customers) invite their communities to create and share videos.
Who controls your data: Our Customers act as the data controller. GV is a data processor, safeguarding data on their behalf.
Where data is stored: By default, data is stored in AWS U.S. data centers. For Customers who require local residency (e.g., EU), we offer custom hosting under a separate agreement.
AI features: By default, the Service includes AI-enabled features (summarization, captions, background removal, sound processing). Customers may request these features be disabled for their account.
Third-party vendors: We rely on trusted partners (e.g., AWS, OpenAI, Canva, Twilio, Zoom, Google Analytics, HubSpot, etc.) to power parts of our Service.
Your rights: Depending on where you live, you may have rights to access, correct, delete, or limit use of your data. We help our Customers honor these rights.
Aggregate data: We may create and use aggregate or de-identified data for research, analytics, and business purposes, which may be shared or sold, but it will never identify individuals.
Gather Voices, Inc. (“GV,” “we,” “us,” or “our”) provides a platform that enables our Customers (organizations) to invite their members, employees, attendees, or other participants (“End Users”) to create and upload videos and related content (“User Content”). Customers contract directly with GV, and End Users participate at the request of those Customers. This Privacy Policy explains how GV collects, uses, and protects information.
By accessing or using our platform, or by providing information to us, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
Personal Data means information that identifies or relates to an identifiable individual, as defined under applicable law (GDPR, CPRA, etc.). We may collect:
Directly from you: Name, email, organization, contact information, and any content you submit.
From our Customers: End User information provided to enable your access.
Automatically: Cookies, device information, IP address, usage data, and analytics.
Third-party logins: If you use Google or Facebook to log in, we receive limited profile information as permitted by those providers.
User Content: Videos and other content you submit at a Customer’s request may contain Personal Data.
GV acts primarily as a processor on behalf of our Customers, who act as controllers of End User data.
We use Personal Data to:
Provide and operate the Service.
Support Customers and End Users.
Improve, secure, and personalize the Service.
Communicate with Customers (e.g., billing, support, updates).
Send optional marketing (with opt-out).
Provide AI-enabled features (captions, summaries, background removal, etc.). These are on by default but may be disabled at the Customer’s request.
Generate aggregate, de-identified insights (e.g., trends about event locations). GV may sell or share aggregated, anonymized data, but we will never sell Personal Data or User Content.
By default, all data is hosted in AWS U.S. data centers.
Customers may contract for alternative hosting (e.g., EU) under a separate agreement and fee.
For EU/UK residents, we rely on Standard Contractual Clauses or other approved safeguards for international transfers.
Data subjects in the EU/UK have additional rights as described below.
We may share Personal Data only as follows:
With Subprocessors: Trusted vendors that support our operations (see Subprocessor List, available to Customers on request).
With affiliates or service providers: For support, analytics, communications, and infrastructure.
As required by law: In response to subpoenas, court orders, or legal processes.
For safety and fraud prevention: To protect GV, our Customers, and users.
Business transfers: In connection with mergers, acquisitions, or sale of assets. We do not sell Personal Data.
Marketing: You may opt out of marketing emails via unsubscribe links or by contacting us.
Cookies: You may control or disable cookies through your browser. Essential cookies are required for the Service.
Rights under GDPR/UK GDPR: Access, rectification, erasure, restriction, portability, and objection.
Rights under CPRA (California): Right to know, delete, correct, opt out of sale/sharing (we do not sell Personal Data), and non-discrimination.
To exercise rights, contact us at privacy@gathervoices.co. We may refer requests to the relevant Customer (controller).
We retain Personal Data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
For User Content, GV retains data according to Customer instructions. Customers control deletion of End User data.
GV uses industry-standard safeguards, including encryption in transit and at rest, firewalls, and monitoring systems. While no system is completely secure, we continually review and update our practices.
GV does not knowingly permit children under 13 in the U.S. (or under 16 in the EU) to use the Service without verified parental consent.
Customers are responsible for obtaining appropriate parental consents when inviting minors.
If we learn we have collected data from a child without proper consent, we will delete it promptly.
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies.
We may update this Privacy Policy from time to time. Material changes will be communicated by posting a prominent notice or notifying Customers directly. Continued use of the Service after updates indicates acceptance.
Questions about this Privacy Policy may be sent to:
Gather Voices, Inc.
4245 N. Knox Avenue
Chicago, IL 60641
Email: privacy@gathervoices.co
These Terms of Service (the “Terms” or “Agreement”) govern access to and use of the Gather Voices platform and related services (the “Service”). By signing an Order Form, accessing, or using the Service, you (“Customer” or “End User”) agree to these Terms.
Who this covers: This document acts as both our Terms of Service (for Customers) and our End User License Agreement (for End Users). Customers contract with GV directly; End Users agree to a license when they use the Service at the invitation of a Customer.
Who we contract with: Our Customers are organizations. End Users participate through those Customers.
What you get: Video capture, editing, storage, and sharing tools, plus AI features (enabled by default, but can be turned off at the Customer’s request).
Where data lives: U.S. AWS data centers by default, with optional EU hosting under special contract.
Who owns what: Customers and End Users own their content. Gather Voices owns the platform.
Your responsibilities: Customers manage End User invitations, consent, and compliance with the law.
Our responsibilities: Gather Voices safeguards data, manages hosting, and works with trusted subprocessors.
Limits: We provide the Service “as is” with liability limited to fees paid in the last 12 months.
Gather Voices, Inc. ("GV") provides the Service.
Customers are organizations that purchase and manage access to the Service. Customers enter into a binding commercial agreement with GV through an Order Form or similar contract.
End Users are individuals invited by Customers to create or interact with videos. End Users are not direct contracting parties with GV but, by accessing or using the Service, they are granted a limited license (an End User License Agreement) and agree to follow these Terms.
This Agreement therefore serves both as the Terms of Service governing GV’s relationship with Customers and as the End User License Agreement governing the use of the Service by End Users.
The Service is not directed to children under 13 in the U.S. (or under 16 in the EU) without verified parental consent.
By using the Service, you confirm you are of legal age in your jurisdiction or have parental consent.
Customers are responsible for:
Inviting End Users and obtaining any necessary consents (including parental consent for minors).
Ensuring End Users comply with these Terms and applicable laws.
Determining data collection, retention, and deletion policies as the data controller.
Protecting access credentials and ensuring they are not shared improperly.
GV provides hosting, support, and security for the Service.
GV acts as a data processor on behalf of Customers.
GV may process data using trusted Subprocessors. A detailed Subprocessor List is maintained by GV and is available to Customers upon request. This list may be updated from time to time, with notice to Customers where required by law or agreement.
Core Functionality: video capture, storage, editing, and sharing.
AI Features: summarization, captions, background removal, and similar tools are enabled by default. Customers may request that AI features be disabled for their accounts.
Data Residency: By default, all data is hosted in U.S. data centers. Customers may contract for alternative hosting (e.g., EU) under a separate agreement and fee.
Customers and End Users retain ownership of all videos and content uploaded.
By submitting content, End Users grant GV and the Customer a license to host, process, edit, display, and distribute that content for the purposes of the Service.
End Users waive any “moral rights” to the extent permitted by law and acknowledge they will not receive compensation for use of their content.
GV does not routinely review or monitor User Content but may remove or restrict content that violates these Terms.
You may not use the Service to:
Violate any law or third-party right.
Upload unlawful, defamatory, obscene, or infringing content.
Promote violence, terrorism, hate speech, or harassment.
Upload malware, spam, phishing content, or impersonate others.
Attempt to disrupt, hack, or reverse engineer the Service.
GV may suspend or terminate access immediately if these rules are violated.
GV may suspend or terminate access if necessary to protect the Service, comply with law, prevent harm, or address violations.
Either party may terminate for material breach if not cured within 30 days.
Upon termination, Customer data will be returned or deleted according to the Privacy Policy.
Customer Content: Owned by Customers/End Users, licensed to GV for service delivery.
GV IP: GV retains ownership of the Service, software, and associated intellectual property.
Feedback: If you provide feedback or suggestions, GV may use them freely without obligation.
Fees and payment terms are set out in the Order Form.
Subscriptions renew automatically unless otherwise agreed.
Both parties agree to protect each other’s confidential information.
GV does not accept responsibility for receiving End User confidential information except as required to provide the Service.
Injunctive relief may be sought for breaches of confidentiality.
By GV: GV will indemnify and defend Customers against third-party claims that the Service infringes intellectual property rights, provided Customers promptly notify GV and allow GV to control the defense.
By Customer: Customers will indemnify and defend GV against claims arising from Customer Content, End User activities, or misuse of the Service.
GV aims to keep the Service available but does not guarantee uninterrupted uptime unless otherwise specified in an SLA.
GV may update or modify the Service at any time. Material changes to these Terms will be communicated to Customers.
Customers and End Users may not use the Service in violation of U.S. export laws or applicable sanctions regulations.
Neither party may assign this Agreement without the other’s consent, except that either party may assign in connection with a merger, acquisition, or sale of substantially all assets.
Entire Agreement: This Agreement, together with the Order Form and Privacy Policy, is the entire agreement between the parties.
Severability: If any part of this Agreement is held invalid, the remainder remains enforceable.
Waiver: Failure to enforce any provision does not constitute a waiver.
Force Majeure: Neither party is liable for events beyond their reasonable control.
Relationship: This Agreement does not create a partnership, joint venture, or employment relationship.
The Service is provided “as is.” GV disclaims all warranties not expressly stated.
GV’s total liability is limited to the fees paid by Customer in the 12 months prior to the claim.
GV is not liable for indirect, consequential, or punitive damages.
GV may disclose data when required by law, to protect safety, or in connection with a merger or acquisition.
This Agreement is governed by the laws of the State of Illinois, USA, without regard to conflict-of-laws rules.
Use of the Service is also subject to GV’s Privacy Policy, which explains how we collect, use, and protect personal data. Customers and End Users should review the Privacy Policy for details.
For questions about these Terms, contact:
Gather Voices, Inc.
4245 N. Knox Avenue
Chicago, IL 60641
Email: legal@gathervoices.c